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The 2026 AI in DevOps Report Reveals Why AI Has Been “Read-Only” and What’s Next

The 2026 AI in DevOps Report Reveals Why AI Has Been “Read-Only” and What’s Next
Author: Joel Lim | Tuesday, September 16 2025
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AI is transforming coding, design, and analytics, but in DevOps, most solutions stop short of acting.

AI is everywhere. 

It writes code. 

It designs interfaces. 

It crunches analytics. 

But in DevOps, AI still feels stuck in read-only mode. Most tools today summarize tickets, generate dashboards, or highlight anomalies. 

It's been proven to be helpful. Yes. 

Transformational? Not yet.

Our AI + DevOps Report shows that frustration loudly. 67% of teams increased AI investment in the past year, yet adoption remains focused on observability, analysis, and copilots. Only a small minority trust AI to take action in their infrastructure.

The result: AI that describes problems without fixing them, leaving engineers to do the real work.

Why DevOps AI Has Been Passive

It’s not hard to see why. Infrastructure isn’t like code or marketing copy. You can’t just “undo” a failed deployment as easily as you delete a paragraph. The risks are higher. The blast radius is wider.

That’s why most AI in DevOps has been limited to:

  • Observability: Surfacing metrics, logs, and anomalies.
  • Ticket analysis: Categorizing issues, assigning owners, or drafting summaries.
  • Recommendations: Suggesting fixes without execution.

Teams told us in the survey that this gap is one of the biggest blockers to realizing AI’s potential. 58% named deployment speed and lead time to change as their top priority for 2026. But they’re still slowed down by manual approvals, siloed troubleshooting, and firefighting tickets. 

Read-only AI doesn’t close that gap.

What Teams Want Next

The shift is underway. Nearly 70% of teams said they’re open to agent-based automation… if it comes with guardrails. Engineers don’t just want copilots that point at problems. They want teammates that can take safe, intelligent action.

openness to using ai agents for devops tasks

Our report surfaced three expectations for AI in DevOps:

  1. It must act, not just observe. Summaries aren’t enough. Teams want agents that patch, scale, and remediate.
  2. It must be context-aware. Generic fixes don’t cut it. Tools need visibility into the full stack and company policies.
  3. It must keep humans in control. Approval gates, rollback options, and audit trails are non-negotiable.

These expectations mark the bridge between AI as a passive assistant and AI as an active teammate.

Breaking Through Read-Only Mode

To move forward, DevOps AI needs to evolve from description to execution. That means embedding AI agents directly into the workflows that matter. This includes CI/CD pipelines, infrastructure scaling, patching, and compliance enforcement.

With continuous monitoring, context from the full stack, and human-in-the-loop safeguards, AI can safely collapse delays that today eat up engineer time.

This is exactly the opportunity that platforms like DuploCloud are built around. By integrating infrastructure automation with agent-based AI, teams can shift from read-only copilots to execution-ready agents that multiply the impact of every engineer.

Why It Matters

The gap between “knowing what’s wrong” and “actually fixing it” is where DevOps teams lose speed and morale. Our report confirms it: manual work, compliance overhead, and siloed troubleshooting continue to block teams, even as they invest more heavily in AI.

The breakthrough will come when AI stops being read-only. With the right context and guardrails, it can safely take action, turning DevOps from a bottleneck into a force multiplier.

📖 Read the full AI + DevOps Report. See how 135+ engineers, platform leads, and CTOs are planning the shift from passive AI to agent-driven automation.

Author: Joel Lim | Tuesday, September 16 2025
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